Privacy Policy

Rummy.com is a free-to-play, no-real-money social rummy game. This policy explains what information we collect, how we use it, and the choices you have.

Last updated: July 2, 2026

Rummy.com ("Rummy.com", "we", "us", or "our") offers a free-to-play, entertainment-only card game with no deposits, no cash prizes, no withdrawals, and no real-money stakes of any kind. In-game chips and coins have no cash value and cannot be redeemed, exchanged, transferred, or withdrawn for money. This Privacy Policy applies to our website, our mobile application, and related services (together, the "Service") and describes how we handle personal information in connection with the Service.

1. Information We Collect

We collect the following categories of information when you use the Service:

  • Account information: name, email address, mobile number, date of birth, profile picture, and login credentials when you register or sign in (including via Google or Facebook single sign-on).
  • Gameplay and usage data: in-game activity such as tables joined, hands played, game formats used (Points, Pool, Deal, Practice), chip balances, session length, and in-app interactions.
  • Device and technical data: IP address, device identifiers, device model, operating system, app version, browser type, network information, and crash or diagnostic logs.
  • Cookies and similar technologies: cookies, local storage, and SDK identifiers used to remember preferences, keep you signed in, and understand how the Service is used.
  • Support communications: information you provide when you contact us for help, including the content of your messages and any attachments.

We do not collect payment card details, bank account information, or any financial instrument details, because the Service does not accept deposits or process withdrawals of real money.

2. How We Use Your Information

  • To create and maintain your account and let you play free rummy games.
  • To operate core gameplay features such as matchmaking, tables, and free bonus chips.
  • To personalize your experience, remember preferences, and improve app performance.
  • To analyze aggregate usage and gameplay trends so we can improve the Service.
  • To communicate with you about updates, features, promotions, or support requests.
  • To detect, investigate, and prevent fraud, cheating, multiple-accounting, and abuse of the Service.
  • To comply with applicable law and enforce our Terms & Conditions.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your settings, and understand how players use Rummy.com. We may also work with analytics and advertising partners who use cookies or device identifiers to measure app performance and show relevant promotional content about our free game. You can control cookies through your browser or device settings; disabling cookies may affect some features of the Service.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers: hosting, analytics, cloud storage, customer support, and communication vendors who process data on our behalf under contractual confidentiality obligations.
  • Analytics and advertising partners: to help us understand app usage and, where applicable, show promotional content for our free-to-play game.
  • Legal and safety purposes: when required by law, regulation, legal process, or to protect the rights, safety, and integrity of Rummy.com, our players, or the public.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments consistent with this policy.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your account, we delete or anonymize your personal information, except where retention is required for legal, security, or fraud-prevention purposes.

6. Your Rights and Choices

You may, subject to applicable law, request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your account and associated personal information.
  • Withdraw consent for optional communications, such as marketing emails.

To exercise any of these rights, email us at support@rummy.com or use the in-app account deletion option described on our Delete Account page.

7. Children's Privacy

Rummy.com is intended for players who are 18 years of age or older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a user under 18, we will take steps to delete that information and close the associated account. If you believe a minor has provided us personal information, please contact us at support@rummy.com.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information you provide to us.

9. International Data Transfers

Your information may be processed and stored on servers located outside your state, province, or country. Where we transfer information across borders, we take steps to ensure it receives an adequate level of protection consistent with this Privacy Policy and applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date, and material changes will be communicated through the Service where appropriate.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at support@rummy.com.