Policy for Law Enforcement Authorities (“LEA”) in India Seeking Data from Junglee Games India Private Limited
Law Enforcement Authorities can write to disputes@jungleegames.com from their official government email addresses (Gov.in/nic.in) to seek information about our users.
Registration date, personal information, KYC, transaction information, geolocation, transaction IP address of the device, latitude/longitude of any cash activity.
The user data is safely and securely stored in the servers located in India.
Name: Ms. Apoorva Sharma
Email address: nodalofficer@jungleegames.com
For iOS/Apple Store and APK platforms: KYC verification is mandatory for a registered user either upon achieving a cumulative deposit of ₹50,000/- or on the first withdrawal, whichever is earlier. For Google Play Store platforms: KYC verification is mandatory for a registered user for any cash activity or any cash deposit.
Junglee Games India Private Limited (hereinafter referred to as “JGIPL/Junglee Games/Company”) having CIN number U72200DL2011PTC219472 is incorporated as a private limited company under the provisions of the Companies Act, 1956, with its corporate office at 6th Floor, North Tower, Smartworks, Vaishnavi Tech Park, Sarjapur Main Road, Bellandur, Bengaluru, Karnataka 560103. Junglee Games operates as a responsible gaming platform and is a member of E-Gaming Federation (“EGF”). Junglee Games offers various skill-based online games including Junglee Rummy, Rummy.com, Junglee Poker, Howzat, Junglee11 and Junglee Ludo. More details on the responsible gaming practices of the Company can be referred to on the ‘Responsible Gaming’ page available on all gaming websites and apps. The games and data are hosted in India. Junglee Games has also appointed Ms. Apoorva Sharma as a Nodal Officer. Read More
This policy is solely intended for Law Enforcement Authorities (“LEA”) in India seeking information from Junglee Games. You can also refer to our Privacy Policy and Terms of Service for more general information about the company and the player/user accounts. You can also refer to our Privacy Policy for understanding the type of data collected by Junglee Games from players/users. We reserve the right to amend this policy and other policies and Terms of Service from time to time. Also, please note that this policy does not apply to requests from LEA outside India. We respect the privacy of players/users and are committed to protecting the player/user data on our platform. Therefore, any request for data records from Junglee Games must comply with the legal requirement and lawful purposes. Junglee Games has a dedicated channel for receiving, tracking, processing, and responding to legitimate legal requests/notices from LEA. A trained team in our disputes channel reviews all notices/requests received from LEA. LEA in India seeking information from Junglee Games about a player/user account can write to us at disputes@jungleegames.com from their official Government email address (Gov.in/nic.in). We reserve the right to disclose data upon receipt of a request following the valid legal process, which could include notice under Section 91 of The Code of Criminal Procedure 1973 (“CrPC”) or under Section 94 of the Bhartiya Nagrik Suraksha Sanhita, 2023 (“BNSS”) as per the procedures laid down under the aforesaid legislations.
Android Application Package or Android Package Kit
Bharatiya Nagarik Suraksha Sanhita, 2023
The Code of Criminal Procedure, 1973
Apple Store / iPhone operating store
KYC verification includes the verification of the registered user’s identification document (“ID”), address, and mobile number.
Law Enforcement Authorities responsible for enforcing the Law, such as police officials, CBI officials, Cyber Cells, CID, Anti-Corruption Bureau officers, etc.
Play store real money games - Rummy and Daily Fantasy Sports (DFS)
1. How to raise a data request with Junglee Games?
2. Managing and responding to complaints received from LEA
3. Requests that may be fulfilled by Junglee Games
Requests made in the following manner may not be fulfilled by Junglee Games:
4. Information to be provided by LEA to Junglee Games
The LEA is requested to provide exhaustive information and sufficient identifiers to assist in conducting internal searches for the identification of the transaction / account details. If required, Junglee Games may request the relevancy of the data request to LEA’s investigation / case in order to assist LEA with the most relevant information and in order to protect the data of the players / users.
5. Information that can be provided by Junglee Games to LEA
Upon a clear mention of the data request in the notice issued to us under Section 91CrPC or Section 94 BNSS, Junglee Games can provide the below-mentioned requested data set as per the records:
a. Transaction history or wallet statement of a Junglee Games player / user account to the LEA, in addition to the below-mentioned information;
Junglee Games can provide the following information in respect to a player account: Registration date, name, mobile number, email address, address, PAN, KYC details, transaction information, withdrawal details, bank account information, transaction IP address of the device when the transaction was initiated and Latitude/longitude of any cash activity done by the player.
Provided that:
i.The above-mentioned details can be shared only for the cases where the same is available.
ii.Junglee Games shall provide only the information specifically requested in the request notice.
iii.Paymode data is not available with us. It can be shared by the corresponding Payment Aggregator. We can share the name of the Payment Aggregator involved in a particular transaction.
DISCLAIMER: This policy is provided
in order to facilitate the timely response to all requests
submitted by LEA. Junglee Games will make all its endeavours to
provide true and correct information as available in its official
records at the time when the information is sought.
In case of any queries in relation to this policy, you can reach
out to our Nodal Officer / Nodal Contact Officer Ms. Apoorva
Sharma at nodalofficer@jungleegames.com
To: Junglee Games India Pvt. Ltd.
Date:
Complaint number/FIR number/DD number:
Nature of the request/investigation/complaint:
Information sought:
Identifiers/Identifications of the data subject:
Other relevant information/description that would assist us in understanding the reasoning for seeking the above-mentioned information:
Name of the Investigating Officer:
Designation/authority/signature/stamp:
* Please note that this is a mere sample format and should not be construed as a notice under Section 91CrPC or Section 94 BNSS.
* We advocate a safe, fair, and transparent online gaming environment where all players can enjoy gaming responsibly.